Denise McQuown-Hatter, NHA -President and CEO

dmh@affinityhealthservices.net

Denise has over 30 years of long term care experience including financial consulting, nursing home administrator and directing corporate operations. She has worked at both the facility and corporate level for both large publicly held corporations as well as small privately held companies. In 1996, Denise was instrumental in forming Affinity Health Services, Inc. Denise currently serves as the President and CEO of Affinity. She is responsible for the operational, clinical, regulatory, financial and marketing functions of both the managed and consulting clients. She has also acted as the labor relations’ manager for key union negotiations. Under Denise’s direction Affinity services private for profit, non-profit, hospital based and governmental sector businesses. Denise is a co-founder of the Indiana County Career Consortium and a board member of the Visiting Nurses Association and the Tri-County Workforce Investment Board.

Bryan Hagerich, NHA - Senior Vice President of Operations

bhagerich@affinityhealthservices.net

Bryan provides day-to-day leadership and oversight of Affinity’s managed and consulting clients.  Prior to joining Affinity Health Services, Bryan served as the Executive Director with multiple senior living communities in both the for-profit and not-for-profit sectors of post-acute care.  Bryan’s responsibilities extended throughout all areas of business operations including strategic planning, business development and fiscal performance. In a previous role, he successfully led his community through the initial accreditation from the Commission on Accreditation of Rehabilitation Facilities – Continuing Care Accreditation Commission (CARF-CCAC). Bryan is a graduate of the Leading Age Pennsylvania Fellows in Leadership Program, a distinguished honor within the non-profit senior living industry.  He has been licensed as a Nursing Home Administrator in the state of Pennsylvania since 2011. Bryan received his Bachelor’s Degree from the University of Delaware where he was a four year scholar athlete and a member of the Athletics Governing Board. 

Dana Heitzenrater, BSN, RN, NHA -Clinical Consultant

ddh@affinityhealthservices.net

Dana began her career in long term care in 1994. She has functioned as an RN Supervisor, RNAC, RN Case Manager, Quality Assurance Coordinator, Assistant Director of Nursing and most recently as a Director of Nursing for 11 years. Dana obtained her Nursing Home Administrator’s license in 2010. Dana has experience in several long term care organizations and brings an extensive knowledge of nursing department operations as well as overall long term care facility management in relation to employee development, staffing, quality management and budgeting. Dana is dedicated to promoting collaborative relationships with staff, residents and families and is committed to facilitating exceptional resident care. Dana’s experience also includes federal and state regulatory compliance as well as developing effective plans of correction. She also serves as Secretary on the
Jefferson County EMS Board of Directors and serves on the Jefferson County Elder Abuse Prevention Task Force.

Tammy Lucas-Coleman, RN, CNDLTC - Clinical Consultant

Tammy began her health care career in long term care in 2004 as an RN, a Nursing Supervisor, Assistant Director of Nursing and in 2009 evolved as a Director of Nursing for a skilled nursing facility. By blending her clinical experience and managerial roles, she has achieved expertise include nursing department operations such as budgets, staffing and human resources. In addition, Tammy has experience with development and implementation of quality assurance initiatives focused on improving residents’ quality of care and life in a long term care environment. Tammy is a member of PADONA and a member of the Lycoming County Elder Abuse Task Force. She is also on the advisory committee for Pennsylvania College of Technology nursing department. Tammy has been with Affinity Health Services, Inc. for 9 years.

Jeffrey S. Aiken - Vice President of Operational Finance

jaiken@affinityhealthservices.net

Jeff has over 27 years of long term care experience in operational finance and accounting, in both for profit and non-profit sectors. Jeff began his career as a payroll accountant and progressed to Division Vice President of Operational Finance for a large national for profit healthcare company. Jeff oversaw skilled nursing, assisted living, rehabilitation therapy, home health and hospice during his 14 year tenure with the for profit healthcare company. Jeff was responsible for over 77 skilled nursing facilities and 6 assisted living facilities with revenues in excess of $750 million annually with locations in PA, MA, KY, TN MD, WV, NJ and OH. Prior to Jeff’s tenure he worked for a large multifaceted non-profit healthcare organization providing a variety of services including long term care, independent living, outpatient services and home health. Jeff held various positions including Accountant, Senior Accountant and Director of Finance. Jeff holds a Bachelor of Science Degree in Accounting from La Roche College.

Mary Kate Bartley - Director of Human Resources

MKBartley@affinityhealthservices.net

Mary Kate joined Affinity Health Services, Inc. bringing her expertise in human resource management with an emphasis on recruitment and recruitment across the Long Term Care continuum. Her experience includes development of strategic recruitment and retention plans incorporating creative solutions for engaging internal and external applicants and encouraging career growth. Mary Kate offers assistance with cultivation of employee engagement, performance management, labor relations management, employee benefit plans, regulatory compliance and policy development. Prior to joining Affinity, she held a corporate role for a nonprofit, faith-based senior living network of eight communities in western Pennsylvania. Additionally, she served as manager of a PA CareerLink workforce operation covering a four-county region. She achieved her Master of Public Administration from the University of Pittsburgh and her Bachelor of Science in Applied Mathematics from Indiana University of Pennsylvania. Mary Kate is a graduate of LeadingAge’s Leadership Academy and Coro Center for Civic Leadership’s Women in Leadership Program. She is also the board at Dress for Success Pittsburgh and volunteers with Bayer Center for Nonprofit Management.

Mary Clare Stofko - Controller

maryclare@affinityhealthservices.net

Mary Clare holds a Bachelor of Science Degree in Accounting from Saint Francis University and has over 30 years long term care accounting experience. Her experience includes several years in the fiscal department of two county homes and more recently as a Fiscal Director at an Affinity-managed county facility. In 2007, Mary Clare joined Affinity as an Accountant responsible for the preparation and review of various financial reports including Medicare and Medicaid Cost Reporting and monthly financials.

Garet Weston -Financial Consultant

gweston@affinityhealthservices.net

Garet began his career in Public and Tax Accounting prior to entering Long Term Care. In addition to his three years as Director of Finance in a skilled nursing facility, Garet has provided financial services in a Personal Care Home setting. He has acquired experience in multiple customized software systems and managed the IT coordination for a fully implemented EMR. Additionally, Garet has the experience as a billing specialist performing billing for all third party payors, conducted internal audits and implemented Collection policies and procedures for Affinity clients. Garet has his Master’s in Business Workforce and Development from Indiana University of Pennsylvania and a Bachelor of Science Degree in Accounting from Clarion University of Pennsylvania. Garet is a certified USA swim coach and currently serves as the Indiana High School Head Swim Coach.

Denise Gooden - Billing Specialist

dgooden@affinityhealthservices.net

Denise has over 20 years of long-term care experience as a billing specialist. Prior to her tenure in long-term care, Denise worked in a contracted billing environment working with physician services. Denise is responsible for aging reviews, the credit and collection process and training and maintaining statistical data for various reports including cost reporting. Denise consults in regulatory compliance, training of new billing personnel for Medicare, Medicaid, HMO’s and all other third party billing. She also has served as both the HIPPA Compliance Officer and Corporate Compliance Officer.

Kimberly Kelly-Clutter - Director of Marketing & Business Development

kkc@affinityhealthservices.net

Kim began her career in health care in 1989 working in an acute care hospital setting and in 1999 entered the long-term care arena as Community Relations Liaison for a for-profit multi-chain organization. Since her initial exposure to long-term care, Kim has held positions as Director of Marketing for a non-profit CCRC and Director of Marketing and Business Development for a 9 facility privately owned corporation and a long term care pharmacy. Her experience includes development and implementation of marketing action plans for skilled nursing facilities, personal care homes and independent living communities, supervision of a clinical liaison program and development and implementation of a comprehensive customer and family satisfaction program. Kim also has supervised multiple social service departments and has served as the HIPPA compliance officer in her most recent position.

Jonathan Wagner - Marketing Assistant

jwagner@affinityhealthservices.net

Jonathan begins his career in the healthcare field with a vision towards inspiring growth by provided assistance and support to Affinity and clients with their marketing approaches. These approaches include increasing social media presence, optimizing website content, and providing assistance with website updates, strategy and development. He also provides creative assistance with development of promotional materials. In addition, Jonathan provides support with client and resident satisfaction ratings and initiatives as well as lead generation for Affinity. Jonathan holds a Bachelor’s of Sciences Degree in Marketing with a Minor in Internet Entrepreneurship from Grove City College.