Affinity Health Services Celebrates Its 25th Year

Affinity Health Services Inc. is marking 25 years of serving senior living communities as a management and consulting partner.

Co-founder, President and CEO Denise McQuown-Hatter said the Indiana-based company was formed to serve a need for providing clinical best practices, financial management, and senior living leadership to be an expert resource for clients.

“I fell in love with seniors and providing them the highest standards of care very early in my career,” said McQuown-Hatter. “I had some outstanding mentors as a young adult. That love of the elderly population, along with solid financial management, shaped Affinity.

“Throughout the years, Affinity has attracted exceptional health care professionals that share the core principles of the company, including the highest level of integrity and transparency.”

McQuown-Hatter has more than 30 years of long-term care experience, including the most rewarding position of nursing home administrator. She has held leadership roles at both the facility and corporate levels for large, publicly-held corporations as well as small, private companies.

In 1996, she was instrumental in forming Affinity Health Services, Inc. Affinity has provided various levels of service to more than 80 senior living providers and frequently delivers educational resources by serving as faculty in supporting our industry’s professional organizations.

“At the heart of our team are conscientious, compassionate, and knowledgeable professionals who are passionate and dedicated to improving the lives of our seniors,” she said. “We take great pride in the success of our contracted managed communities and consulting clients.

“At the core of our partner organizations are caring and dedicated frontline workers. They are the backbone of healthcare organizations. During this past year, with the many COVID restrictions and unique challenges, they have risen to heroic levels to serve residents. We are proud to work with them.”

Executive Vice President of Operations Bryan Hagerich joined Affinity in 2016 and has provided oversight of Affinity’s managed and consulting clients. “Affinity has placed itself in a strong position as an industry leader,” he said. “We have done so through expertise on every level and providing high-quality care to those entrusted in our care.

“Those who partner with Affinity receive vital attention, advice and leadership. We customize our professional services to meet our client’s needs to ensure their success.”

Executive Vice President of Consulting and Business Development Candace McMullen recently returned to the company. She has previously served as Affinity’s VP of Operations from 2008-2014 and as a nursing consultant from 2004-2007.

“I am excited to advance Affinity’s mission and engage our many services with current as well as new clients,” she said. “Affinity has a broad scope of expertise and a very talented team of professionals that can service senior living providers of various size and operating structures. I am consistently amazed at the skills and expertise of our team, the attention they provide to our clients, and their dedication to the team, our clients, and the seniors they serve.

“Emerging from the COVID pandemic has created operational challenges at a level never before experienced. I am grateful to stand on the shoulders of our team as the future unfolds.”

The ever-changing and always challenging realm of senior living management has brought out the best in the company on all levels.

Affinity Health Services commemorates its 25th year by continuing to provide the customized consulting and management services that has solidified the company for a quarter century. By doing so, Affinity maintains its unique ability to help partners achieve a balance between care and financial stability.

Affinity Health Services Inc. is a consulting and management company specializing in administrative solutions for senior living communities. Affinity can provide full turnkey management or service the client’s needs in clinical, regulatory, marketing, human resources, financial and third-party billing. Affinity provides a full menu of training services and is an approved directed in-service training provider.

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